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IT Account Manager / IT Support
Moscow
B2Broker is a leading IT company in the field of maintenance of the brokerage business. We specialize in selling the best solutions for brokerage companies. We work with clients from Malaysia, China, Czech Republic, Russia, Bulgaria, Cyprus, Mexico, Indonesia, Ukraine, Uzbekistan, Canada, UK, USA, NZ.

Duties:

  • Maintenance and support of existing clients, using e-mail, skype, on-line chats and other...
  • Negotiations about the project, payment and contract conditions tracking.
  • Processing of customers in the CRM system.
  • Keeping good relationships and loyalty of clients to our company through highly professional communication skills.
  • Weekly reports of client/project status to CEO/COO
  • IT Product Support

Requirements:

  • Fluent English and Russian;
  • It would be great if you know the second international language.
  • Experience with computer programs or IT background or experience in support team.
  • We are ready to consider the corporate business managers of financial institutions;
  • Excelent experience in computer skills.
  • The experience of the client portfolio maintenance;
  • Independence, proactive and time-management skills.

Conditions:

  • Salary is starting from 70.000 rub.
  • Possibility to work with an innovative, intellectual product with no analogues on the market.
  • Possibility to be a key member of the team and to influence on the further development of the company.
  • A young, progressive and friendly team.
  • Timetable: 5/2 from 10-00 to 19-00, weekends on Saturday and Sunday. Rare off-hours calls are possible when working with international clients.
  • Location: Vistavochnaya, Delovoy Tsentr metro station, Moscow City business center.
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